Knowledge Base

If you have submitted a service request asking for a street light to be fixed it may take some time due to the process.  After your request is received a representative from the Highway Department will inspect the light in question and then send a report over to Connecticut Light and Power (CL&P) who will then provide a confirmation number which is logged in our system.  Once the request for the light to be fixed is received by CL&P it is then their responsibility to fix it and is out of the hands of the city of Danbury.  If you have questions regarding a light that was not fixed, CL&P may be contacted at 1-800-286-2000.