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About Us:

The Department of Permit Coordination is responsible for overseeing the action taken by the various municipal departments on permit applications submitted by the public. The Department also monitors permitting activities and coordinates enforcement activities of these various departments, which include Building, Zoning, Engineering, Fire Marshals, Health and Public Utilities. This process ensures that the departments work in cooperation with each other, as well as with land use boards and commissions. To the maximum extent possible, permit applications and enforcement activities are handled fairly and efficiently while balancing the needs of developers with those of the general public.

Staffed by a Director/ZEO, Customer Service Manager/CZET, two full-time and one part-time Customer Service Representatives and a Clerk Typist, the Department has the authority to prioritize as well as establish timetables and deadlines for review and subsequent action on permit applications by the municipal departments.

With Customer Service staff waiting to greet them, visitors to the Permit Center can explain their project to on-site staff that will provide the proper paper work and guidance for the project. For the public’s convenience, the Permit Center has combined different permits onto a project type so that all required plans will be submitted with that one application. The permit center will then disseminate plans and paperwork and route this information to the appropriate departments. Progress of your application can be monitored on the department web site. Staff will contact applicants with any request for more information so that permits can be issued. Upon final approval, applicants will return to the permit center to pay, bond and receive the necessary permits. All inspections required for your project will be reviewed and scheduled by the Center. One centralized inspection number ensures a smooth closeout of a project and avoids redundant or skipped inspections. When all permits are closed, the center will complete the process by having the Zoning Officer and Building official issue certificates.

The Permit Centers ultimate goal is to remove the stress and intimidation sometimes experienced as an applicant plans a project. Visiting with the permit center is not a guaranteed “yes, but applicant’s will leave with the satisfaction of knowing that they are important to us and we do care. From small residential project to muli-million dollar commercial jobs, the Permit Center provides individual attention to homeowners and contractors alike from submittal to completion.

Our Accomplishments:

Many large projects such as commercial new construction become very complicated due to the scope and complexity of the project. The Permit Center will monitor inspection activity and coordinate completion to a set time table that the applicant will target. The city is currently enjoying a commercial project surge. A large project currently nearing completion is the expansion of Danbury Hospital. This project included a new twelve (12) story tower and an expanded and relocated emergency room. We have many new projects that are already under construction, one such project is the relocation and expansion of Belimo Air Controls. This project will include a new 200,000 sq.ft. building that comprises 55,000 sq.ft. of office and 145,000 sq.ft. of manufacturing space. Toll Brothers and BLT continue to produce high end housing at the “Reserve”.

In the past few years many towns and cities have visited our Permit Center with intention of modeling their permitting system after the City of Danbury’s. This high standard we have set for other cities to follow is due to the efforts of all permitting Departments and their commitment to better serve the City. We are fortunate to have such a competent group in the Permit Center staff and all of the Inspectors, Officers and Marshals serving the City. They have made a tremendous impact on service and overall City Operations.